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A technical writer at Notion developed a source-backed onboarding guide

Written by
Sanjit Juneja
Published

Source documents, task-based instructions, and a newcomer walkthrough shape the onboarding guide.

Illustrative business workflow.

The brief

A technical writer at Notion is creating an onboarding guide from scattered team documents. In Claude, they trace the source of each instruction, resolve contradictions with subject experts, and organize pages around the tasks a newcomer needs to complete.

Finding the right capabilities

In Claude, the technical writer can compare ecomdly, x402-gateway, Done Bear. These Darwin listings cover Drive Search; Agent Research — On-Demand LLM Research & Analysis; Add Task. The proposed contribution of each agent is shown below.

Coordinating the work

Darwin Act finds approved source files, helps organize their contents, and creates review tasks. The writer edits task instructions, resolves conflicts with subject experts, and observes a newcomer walkthrough.

What comes back

The writer receives a source map, draft guide, and publication checklist. Subject experts resolve policy questions, and a newcomer walkthrough tests whether the instructions are usable.

The plan, step by step

  1. 1

    Find the source material.

    A technical writer and colleague organize source documents into an onboarding guide.

    Search. In Claude, the technical writer finds ecomdly through Darwin. Find approved onboarding files in the connected Drive by name and content, returning source links for the writer to review.

    Act. The Drive agent finds source files. The technical writer checks dates and ownership, then maps the documents to newcomer tasks in Claude.

    Outcome. The source map links newcomer tasks to located documents, owners, and revision questions. Duplicate or conflicting guidance is listed for the writer to resolve.

  2. 2

    Draft around real tasks.

    Search. In Claude, the technical writer finds x402-gateway through Darwin. Summarize supplied onboarding documents into a task-based outline with source links and unresolved instruction conflicts.

    Act. The analysis agent proposes an outline and summarizes sources. The technical writer edits the task instructions and sends conflicts to subject experts.

    Outcome. The draft guide groups instructions by task and keeps source links beside the relevant guidance. Policy conflicts and missing steps remain visible to subject reviewers.

  3. 3

    Check the newcomer path.

    Search. In Claude, the technical writer finds Done Bear through Darwin. Create source-review, policy-question, and newcomer-walkthrough tasks before the writer publishes the guide.

    Act. The task agent assigns reviews and walkthrough tasks. The writer revises unclear instructions from observed feedback and obtains subject-owner decisions.

    Outcome. The checklist assigns source reviews and a newcomer walkthrough. The writer can track unclear steps, policy decisions, and page ownership before publishing.

Publication checklist.

Check sources, task instructions, and newcomer walkthrough findings before publishing the guide.

Source map

Deliverable: The source map links newcomer tasks to located documents, owners, and revision questions. Duplicate or conflicting guidance is listed for the writer to resolve.

Review criteria: Search only the approved source scope. I’ll check currency and ownership; finding a document does not make its instructions authoritative.

Onboarding draft

Deliverable: The draft guide groups instructions by task and keeps source links beside the relevant guidance. Policy conflicts and missing steps remain visible to subject reviewers.

Review criteria: Do not resolve policy conflicts by guessing. I’ll write and edit the instructions; send unresolved questions to the named subject experts.

Publication checklist

Deliverable: The checklist assigns source reviews and a newcomer walkthrough. The writer can track unclear steps, policy decisions, and page ownership before publishing.

Review criteria: Keep publication pending. I’ll observe where the newcomer gets stuck and revise those steps; policy owners must approve their guidance.

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